FAQ (Frequently Asked Questions)

In this section we would like to hold some well-known problems and associated assistance ready for you for the purpose of the self-help.



Windows 10 - VPN client window remains empty (blank screen)

This problem may occur in rare cases if your device has an NVIDIA graphics card in addition to the processor's internal graphics card. To resolve this problem, you must set the NVIDIA Control Panel to display the FortiClient VPN via the internal video card.

If your problem is not listed here, or if you would like to add an entry, please send us an e-mail at

E-MAIL: help(at)umwelt-campus.de

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Further information

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