Once you are dialed into a conference room by phone, the following key combinations are available:
In case of connection problems the following measures often help (perform in the given steps until the problem is "hopefully" solved):
When recording a video, it may take some time after the meeting until the video is available. If no video appears even after a longer waiting period, please contact our helpdesk with your login name as well as the room name:
IT-ServicePoint (Building 9917 / Room 112):
Mon. - Th.: 08:30 - 11:30 a.m. and 12:30 - 16:00 p.m.
E-mail and Phone:
Mon. - Th.: 08:30 - 11:30 a.m. and 12:30 - 16:00 p.m.
Fr.: 08:30 - 11:30 a.m.
PC and printer rooms:
Mon. - Sat.: 07:00 - 22:00 p.m.
Please send an e-mail to
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