FAQ (Frequently Asked Questions)

Once you are dialed into a conference room by phone, the following key combinations are available:

• Key 0 - Switch mute/unmute on or off.
• Key * - Switch all audio functions on or off (including reception)
• Key 3 - Increase transmit volume (telephone microphone)
• Key 2 - Reset send volume to standard
• Key 1 - Decrease transmit volume
• Key 6 - Increase receive volume (phone speaker)
• Key 5 - Reset receive volume to default
• Key 4 - Decrease receive volume

In case of connection problems the following measures often help (perform in the given steps until the problem is "hopefully" solved):

• perform a reload of the browser (Ctrl + F5),
• restart the browser,
• restart the computer.

When recording a video, it may take some time after the meeting until the video is available. If no video appears even after a longer waiting period, please contact our helpdesk with your login name as well as the room name:

E-Mail: help(at)umwelt-campus.de