User ID

Passwords are only stored encrypted!
If you authenticate yourself, your input will also be encrypted and only the two keys will be compared. This means that we do not know your password and therefore cannot tell you it.

However, we can enter a new password for you!
You have the following options:

Personal

Please contact the computer centre in person (building 9917 / 112) upon presentation of your certificate of enrolment or your official identity card.

Representation (authorized representative)

If you cannot come in person, it is possible to send a representative to whom you must give a power of attorney and a copy of your official identity card as well as your certificate of enrolment. The authorised person must be listed by name and must also be able to identify himself/herself. We will then hand over the password directly in an envelope.

By Mail

Write to us with your own signature and ask us to set a new password for you. In your letter, also tell us which password you would like us to set for you. Please enclose a copy of your official photo ID and your certificate of study with this letter (you can download a template below) and send it to us in a sealed envelope by letter post, house mail or messenger to the following address:

Hochschule Trier, Umwelt-Campus Birkenfeld
Rechenzentrum
Postfach 1380
55761 Birkenfeld

Your password will be reset at the computer center as soon as the letter arrives.

Download: Passwort-vergessen.pdf

By Fax

Write to us with your own signature and ask us to set a new password for you. In your letter, also tell us which password you would like us to set for you. Enclose a copy of your official photo ID and your certificate of study with this letter (you can download a template below) and send it to us by fax to the following number:

+49 6782 17-1425

Your password will be reset at the computer center as soon as the letter arrives.

Download: Passwort-vergessen.pdf

Password requirements

Your password has to meet the following requirements:

  • The password must be at least 8 characters long.
  • The password may not contain your user name.
  • The passwors may not contain three or more letters of your actual name in sequence. 
  • The password may contain a combination of at least three of the following characters:

    - Uppercase letter (A bis Z)
    - Lowercase letter (a bis z)
    - Number (0 bis 9)
    - Special character (for example !, $, #, %)
      The following special characters are not allowed: ", §, ', \, €
      Certain mutated vowels such as Ä, Ö, Ü should not be used because the might cause an error.
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