FAQ (Frequently Asked Questions)

VPN (EduVPN)

I receive a warning from Windows Defender during the update!

When attempting to update the eduVPN client under Windows, a message may appear stating that the Trojan:Script/ObfusScript.A!ml threat has been detected. This is a false positive. In fact, neither a virus nor a threat is present.

Remedy: Log in to https://eduvpn.hochschule-trier.de via a web browser, download the latest Windows client and install it manually.

If your problem is not listed here, or if you would like to add an entry, please send us an e-mail:

E-MAIL: help(at)umwelt-campus.de

Opening hours

IT-ServicePoint (Building 9917 / Room 112):
Monday: 12:00 - 16:00
Tuesday: 12:00 - 16:00
Wednesday: 12:00 - 16:00
Thursday: 12:00 - 16:00
Friday: 12:00 - 14:00

Mail and Phone:
Mon. - Th.: 08:30 - 11:30 and 12:30 - 16:00
Fr.: 08:30 - 11:30

PC and printer rooms:
Mon. - Sat.: 07:00 - 22:00

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